If you need to change or cancel your order, please contact us as soon as possible after placing the order. We generally ship orders the next business day, so if your order is already shipped, it cannot be changed or canceled. Be sure to include your order number and specific instructions when contacting us. Some items ship from Japan, and we generally place these orders with our supplier immediately after receiving them. We cannot guarantee the ability to cancel the order on these items, but we'll do our best to acommodate requests.