In order to keep prices as low as possible, we are unable to accept returns on opened CDs or sheet music books. You may return an unopened CD for a refund within 14 days assuming it arrives back to us in brand-new condition. The purchase price will be refunded, but shipping costs are the responsibility of the buyer. You must email to obtain an RMA number before sending back a product. The RMA number should be written clearly on the outer box.

If you think you might have a defective CD, please try it first in multiple CD players before contacting us. If you've tried it in multiple CD players and it won't work, please contact us with your order number and description of your problem. We'll issue you an RMA number to send back the CD. If we determine that the CD is indeed defective, we'll send a replacement free of charge. If it is determined that the CD is not defective, you'll have the option of having the CD sent back to you (at your cost), or a 50% restocking fee will be applied, and the difference will be refunded to you.